We recognise the importance of protecting your privacy and are committed to ensuring the continued integrity and security of the personal information you entrust to us. We collect and manage your personal information with a high degree of diligence and care.
Our aim is to comply at all times with the privacy laws (incorporating the National Privacy Principles) that apply to us. If you have a comment, query or complaint regarding a privacy matter, we encourage you to discuss it with us.
Types of Information Collected and Held by Us
We need to collect some of your personal details to enable us to establish and maintain a relationship with you. We will usually ask for your name, age, address and other contact details (such as phone, fax and email) so we can communicate with you.
We process your credit card transactions via PayPal and so we at Outback Foods do not need your credit card details to perform the transaction. You can read more about secure shopping via PayPal here https://www.paypal.com/au/cgi-bin/webscr?cmd=xpt/general/PayPalStaySafe-outside
How we Collect Your Information
In most cases we collect personal information directly from you. When you visit our Website, our Internet Service Provider records certain information (such as your server address and top level domain name, the type of browser you are using, the date, time and pages accessed) in relation to your visit for statistical purposes. This information is collected as aggregated data and each user remains anonymous.
How we Protect Your Information
We take all reasonable steps to ensure your information remains secure to prevent unauthorised access to your information. While we endeavour to ensure that all personal information kept by us remains accurate and up-to-date, we also rely on you to tell us of any changes to your details.
We always strive to ensure that information received via this Website remains secure within our systems. We are regularly reviewing developments in online security. However, users should be aware that there are inherent risks in transmitting information across the Internet.
Use of Cookies
A “cookie” is a text file placed on your computer by our server that allows us to interact with you more effectively. Cookies can be either “permanent” or “session” based. Permanent cookies are stored on your computer and may be used to track your browsing behaviour upon return to the issuing Website. Session cookies are short-lived and expire at the end of each browsing session. Cookies do not contain any personal information about users. We use cookies so that we can personalise your experience of the Website. If you set up your browser to reject the cookie, you may still use the Website, however you may be requested to log in repeatedly to access some of the content or features available.
Our Use of Your Information
Generally we only use or disclose your information where necessary and in order to provide you with the product or service you have requested. We do not sell, rent or trade your personal information.
When you send us an email, the contents of the email and your email address are used only for the purpose for which they were provided. We do not retain this information unless you give us prior consent or we believe we have a legal requirement to do so.
Would you prefer not to use your credit card on the Internet?
We understand. No problem. Just email us your order so we can hold the goods for you and you can post us a cheque or money order.
Access to Your Information, Queries and Complaints
If you have a query, comment or complaint about privacy, or wish to access your personal information, please contact our office through the contact us page and we will assist where possible.
This document is correct as at November 2010. We are regularly reviewing our compliance with our privacy obligations. This document will be updated from time to time to reflect any changes in our approach to privacy or information handling practices.
